BOOKING SUPPORT

Cancellation Policy

Simple terms for changes, cancellations, and refunds.

We designed our cancellation policy to be clear and fair while protecting availability for all guests.

Standard Cancellation Terms

Special Rates and Packages

Promotional and non-refundable rates may have separate terms. Always review the rate conditions shown at checkout.

How To Cancel

  1. Sign in and open My Bookings.
  2. Select your reservation.
  3. Choose Cancel Reservation and confirm.

You can also contact us directly for support with booking changes.

Email: adamspalmresort@gmail.com
Mobile: +94 77 170 3580
Landline: +94 23 223 1300

Refund Timeline

Approved refunds are sent to the original payment method within 5-10 business days, depending on your bank.